1. Information Collection
When you browse our curated collections of designer table lamps or place an order, we may collect specific personal information to fulfill your requests. This includes:
- Your full name and delivery address in Bangladesh.
- Your email address for order confirmations and direct communication.
- Payment details securely processed via our verified merchant partners.
Please note that we exclusively handle customer support and inquiries through email and our digital contact forms. We do not collect, request, or store personal telephone numbers at any point in your shopping experience.
2. Use of Your Information
The information you entrust to us is used strictly for the following purposes:
- Processing, fulfilling, and delivering your lighting orders across Bangladesh.
- Providing customer service and responding to your inquiries via email.
- Sending necessary administrative updates, such as changes to our terms or fulfillment schedules.
3. Data Security and Sharing
We implement robust technical measures to protect your personal data against unauthorized access, loss, or alteration. We do not sell your personal data to third parties. We may only share necessary logistical information (such as your address) with our trusted local delivery partners in Dhaka and beyond to ensure your lamps arrive safely.
4. Your Privacy Rights
You retain the right to request access to the personal data we hold about you, to correct any inaccuracies, or to request its deletion from our records. Because we prioritize digital privacy, you can exercise these rights freely by reaching out to our official email address.
5. Contact Us
If you have any questions regarding this Privacy Policy or how we handle your data, please contact SolidService Lighting at:
SolidService Lighting House 18, Road 79, Gulshan 2 Dhaka, Dhaka, 1212 Bangladesh hello@solidservice.myLast updated: January 2026